*** OFFERED FALL 2010 ***

This one-year Ontario College Graduate Certificate program provides students with the business and management skills required to excel in the rapidly expanding spa and wellness service industry. In North America, the spa and wellness industry is experiencing tremendous growth and industry leaders consider the number one issue is the need for a well-trained labour force. According to a recent International Spa Association (ISPA) industry report, spas are now a $10.7 billion industry and growing.

This program is designed to address today's market demand for creative, highly skilled, and well-rounded spa and wellness managers, who have the ability to educate and empower both their clients and staff. Students acquire business expertise and gain employable skills by exploring topics including menu creation, spa financial management, sales, marketing, communication, human resources management, and facilities management.

The excitement surrounding the future of this industry is endless and the increasing demand for spa and wellness managers offers excellent career opportunities for graduates as managers of day spas, spas in destination resorts, cruise ship spas, or operating their own spa business.

SUCCESS FACTORS

This program is well-suited for students who:

• Enjoy a hands-on approach to learning and developing their skills and knowledge in the spa and wellness industry.
• Have good problem-solving and analytical skills.
• Have good organizational and leadership abilities.
• Have strong language (oral and written) skills.
• Are team players, like to work with others, and are interested in providing superior service to clients.
• Are organized, energetic, and interested in the health and wellness industry.