AlgonquinCollegeLogo Algonquin College in the Ottawa Valley

College Services and Information 

  Blackboard
 

Booklist/Bookstore Hours

 

Centre for Students with Disabilities

 

Counselling Services

 

  Emergency Evacuation
 

Financial Assistance to Part-time Students

 
 

Food and Beverage Operations

 

Health Services

 

Learning Resource Centre (Library)

 

Ombudsperson

 

Parking

 

Academic Policies and Procedures

 

Admission Requirements

  Application for External Transfer Credit Procedure
 

Auditing a Course

 

Cancelled Courses

 

Certification

 

Freedom of Information and Protection of Individual Privacy Act

 

Harmonized Sales Tax (HST)

 

Grades Services

 

Late Registration

  Notification of Disclosure of Personal Information to Statistics Canada
 

PLAR - Prior Learning Assessment and Recognition

 

Responsibility of Student

  Statutory Holidays
 

Terms Grades Reports

 

Timetables

 

Transfer to Alternate Course Section

 

Withdrawals

Fee Policies and Procedures

 

Distance Education Information Technology Fee

  Financial Assistance
 

Information Technology Fee

 

International Students

 

Material Fees

 

Refund Policy

 

Service Fee

 

Sponsorship

 

Student Centre Building Fee

 

T2202A's


BLACKBOARD

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Blackboard is an online course management system used by faculty, students and staff at Algonquin College.  It is a communication tool that enables teaching and learning in a secure, password protected environment.  Some common uses of Blackboard are:
  1. Posting of announcements, notes and assignments
  2. Electronic submission and return of assignments
  3. Links to resources on the Internet
  4. Self grading quizzes and essay-style tests marked by the professor
  5. Anonymous surveys
  6. Discussion groups
  7. Private group discussion and project work
  8. Online chat in a virtual classroom
Log on to Blackboard at online.algonquincollege.com using your college network username and password (available through acsis.algonquincollege.com). 

If you need help using Blackboard, you can:
 
  • Email bbhelp@algonquincollege.com  email responses normally take 24 hours.
  • Call Blackboard Help at extension 2501 between 8:00 a.m. and 4:00 p.m. Monday to Friday.
Note:  For Distance Education students follow the Distance Education login in your letter. 

BOOKLIST/BOOKSTORE HOURS

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BOOKLIST


 

BOOKSTORE POLICIES

 

 

 

       PEMBROKE CAMPUS BOOKSTORE:  TELEPHONE (613) 735-4700 Ext. 2711

 

 

 

BOOKSTORE HOURS

 

BOOKSTORE POLICY

 

THE COLLEGE BOOKSTORE WILL BE OPEN ON THE FIRST NIGHT OF CLASS ONLY FOR APPROXIMATELY ONE HALF HOUR BEFORE CLASS START, IF A TEXTBOOK IS REQUIRED FOR YOUR COURSE.  

 

IF THE BOOKSTORE WILL NOT BE AVAILABLE BEFORE CLASS, YOU WILL BE CONTACTED REGARDING ALTERNATE ARRANGEMENTS. 

 

CONTACT THE BOOKSTORE AT 613-735-4700 EXT 2711 FOR BOOK AVAILABILITY AND PRICING.


 

PURCHASING BOOKS

 

Cash, cheques, Visa, and Mastercard and direct payment banking card are accepted methods of payment.  Cheques are accepted with two (2) pieces of identification.  We regret that we cannot accept post-dated cheques.  Please note:  All book prices are subject to change.

 

 

 

BUYING BOOKS BY PHONE

 

You may purchase books by telephone using Visa or Mastercard and have them delivered for a $5.00 shipping charge.  Call 735-4700 Ext. 2711 during Bookstore hours for more information.

 

 

 

EXCHANGING/RETURNING BOOKS

 

Merchandise purchased through the College Bookstore may be returned for a refund or exchanged within 14 days of purchase, providing it is accompanied by the original cash register receipt and is in complete unused condition.  We regret we cannot give refunds for books with names, or any other marks upon them.

 

Books containing diskettes are not returnable if the plastic wrap has been opened.

 

 

 

PLEASE NOTE THESE IMPORTANT POINTS:

 

 1.  Texts are subject to GST.  GST is not included in the price indicated.

 

2.  Prices are subject to change without notice.

 

 

 

 


CENTRE FOR STUDENTS WITH DISABILITIES

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A range of individualized academic support services are available to students with disabilities who are registered at Algonquin and meet specified documentation requirements.  Visit the CSD website for more information on documentation requirements.

Examples of disability-related academic support services offered by the CSD:

  • Test and exam accommodations
  • Learning strategy instruction and assistive technology training
  • Provision of sign language interpreters
  • Transcription services (braille, audio, enlarged print, e-text).

The staff at the CSD consists of a multidisciplinary team of professionals from psychology, social work and education.  We welcome an open dialogue with students and would be pleased to answer your questions.

For the Pembroke Campus, call (613) 735-4700 Ext. 2729 for further information, or to arrange an appointment.


COUNSELLING SERVICES

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Algonquin's professional counselling staff provides academic, career and personal counselling to our full and part time students. However, if you are considering taking a course or thinking about changing careers, counselling may be able to help. Counselling Services provides prospective students with a 30 minute interview, at no cost, for the purpose of educational and career planning.

For further information, or to arrange for an appointment with a counsellor, please call (613) 735-4700 Ext. 2804

EMERGENCY EVACUATION

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In the event that the College needs to evacuate, Algonquin has put into place an Emergency Evacuation Registry, to ensure that all students with mobility impairments are quickly located and safely evacuated by trained personnel.

If you have mobility impairment, please discuss this with your instructor the first class.


FINANCIAL ASSISTANCE TO PART-TIME STUDENTS

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For some courses, there is a possibility of financial assistance. Further information is available from the Financial Aid Office at (613) 735-4700 ext. 2709. Please note that credit courses do not necessarily relate to Financial Aid eligibility.


FOOD AND BEVERAGE OPERATIONS

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The cafeteria is located on the first floor of the Pembroke Campus, near the Students' Association office. Vending machines are also available throughout the campus.

HEALTH SERVICES

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The Pembroke Campus operates a health services centre on a part-time basis and is not open in the evening hours. For further information, call 613-735-4700, ext. 2748.

LEARNING RESOURCE CENTRE (LIBRARY)

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The Learning Resource Centre (LRC) is the library and information centre for Algonquin College student and staff at three campus locations (Woodroffe, Perth and Pembroke).  We offer traditional library services; book loans, reference help and inter-library loans, as well as video viewing, virtual reference and 24/7 access to specialized databases that search journals, newspapers and statistics.  

Staff and students can also receive help with Blackboard, computers, email and e-learning at each of the LRCs.

To learn more about our services, hours, locations and how to access materials from your home computer visit our website at www.algonquincollege.com/lrc

Woodroffe - 613-727-4723 ext. 5834
Perth - 613-267-2859 ext. 5607
Pembroke - 613-735-4700 ext. 2707



OMBUDSPERSON

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Every Algonquin College student, full-time or part-time, can seek the Ombudsperson's help in finding solutions to problems that might arise with the College or the Students' Association.  This free service is impartial and independent.  Information obtained by the Ombudsperson is held in the strictest confidence, so that students can discuss their concerns fully and frankly.  The Ombudsperson investigates complaints about all aspects of college life.  Phone 613-727-4723 ext. 5306.

For further information, please visit www.algonquincollege.com/ombudsperson or email depowh@algonquincollege.com


PARKING

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Students are not required to have parking permits for classes held AFTER 4 p.m. on weekdays or all day on weekends. During the day Monday to Friday, day parking passes are available at the dispenser in the parking lot ($8/day).  Monthly passes or longer can be purchased in Room 131 to park in college parking lots. There is a fine of $50 for vehicles parking without a permit.


ACADEMIC POLICIES AND PROCEDURES

ADMISSION REQUIREMENTS

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You must be 19 years of age or older to register in any course.  Students 18 years of age or less must possess an Ontario Secondary School Diploma or equivalent to be able to register.  Requests for registration by students under 19 years of age and without an OSSD will be considered on a case-by-case basis.

APPLICATION FOR EXTERNAL TRANSFER CREDIT PROCEDURE

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Students in the School of Part-time Studies who have completed an equivalent credit course at another accredited post-secondary institution may be eligible for an exemption for individual courses. 

Applicants may be eligible for Transfers of Academic Credit (Exemptions) based on learning attained at other educational institutions or on other learning obtained previously at Algonquin College. We will award transfers of credit for courses on the basis that the learning achievements are equivalent and current to courses within the current program of study.

FOR EXTERNAL TRANSFER OF ACADEMIC CREDIT

Students are required to submit an "Application for External Transfer of Academic Credit" form along with supporting documentation (transcripts and course outlines) to the Registrar's Office. A fee of $10.00 per exemption request will be assessed and payment must be provided at the time of application.

FOR EXTERNAL TRANSFER OF ACADEMIC CREDIT for GENERAL ELECTIVES

Students are required to submit an "Application for External Transfer of Academic Credit for General Electives" form along with supporting documentation (transcripts and course outlines) to the Registrar's Office. A fee of $10.00 per exemption request will be assessed and payment must be provided at the time of application.
 
FOR INTERNAL TRANSFER OF ACADEMIC CREDIT

Students are required to submit an "Application for Internal Exemption of Academic Credit" form.  No additional documentation is required and there is no fee for this application. 

FOR INTERNAL TRANSFER OF ACADEMIC CREDIT for GENERAL ELECTIVES

Students are required to submit an "Application for Internal Exemption of Academic Credit for General Electives" form." No additional documentation is required and there is no fee for this application. 
 
Requests for Academic Transfers of Credit will be forwarded to the appropriate academic School at the College for final assessment.  Students are required log into ACSIS to check the status of their exemption request.  If granted, the exemption will appear as 'EX' on the transcript.   The exemption process takes approximately 2-4 weeks and students whose exemptions have been denied will be notified by mail.
 
Please allow the College sufficient time to process your request before classes begin.  If your request is approved prior to the second scheduled class and you have registered for this course, a full refund for your tuition fee will be issued.

AUDITING A COURSE

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Where applicable you may audit a credit course. Audit status must be declared in writing at the time of registration and your request will be forwarded to the academic department for approval. Normal fees will apply. You will not be completing class assignments, tests or formal evaluation. The grade of Audit (AU) is not calculated in the grade point average, but will appear on your transcript. Credit status cannot be changed to audit status after the second scheduled class.
 

CANCELLED COURSES

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The College reserves the right to cancel or alter courses as deemed necessary.  We will make every effort to telephone you at the home or business number provided at the time of registration.  You will have the choice to register in another course or different course/section, if applicable, or receive a full refund.  Refunds for courses paid by credit card will be refunded to the credit card used at the time of registration.  Credit card refunds are usually processed within 5 - 7 business days.

Please ensure we have your current personal information.

For your convenience, currently registered students can update their personal information (address, and telephone number), by logging onto ACSIS.   It is your responsibility to advise the College of any changes of address, telephone numbers, or email address. 

CERTIFICATION

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Many of our course offerings can lead to a College-approved Certificate or a Ministry-approved Certificate/Diploma. Others may lead to certification or accreditation by external professional or licensing bodies. Requirements are clearly outlined in our program information monographs. 

To receive a College-approved Certificate or Ministry-approved Certificate/Diploma from Algonquin, at least 25% of the course hours in your program of study must be completed through the College.  It is the responsibility of the student to contact the Registrar's Office to obtain a Certificate/Diploma application upon completion of the final course in the program.

Please contact Bonnie Mask, Centre for Personal and Professional Development at 613 735-4700 ext. 2721 to confirm completion of your program and obtain the Certificate/Diploma form.

Please provide your name, as you wish to have it appear on your Certificate/Diploma, your student number, home address, and telephone number(s).  A $35.00 fee must accompany the request.  Payment may be made by cheque, money order, or credit card (VISA/MasterCard/American Express). Please provide the credit card number, name of the cardholder and expiry date.

Your Certificate/Diploma application will be processed and mailed to you and you will also be invited to attend the next Convocation ceremony.    


FREEDOM OF INFORMATION AND PROTECTION OF INDIVIDUAL PRIVACY ACT

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To formalize compliance with the Freedom of Information and Protection of Privacy Act, Algonquin College requires that you read the following statement: 

The information gathered through this document is collected under the legal authorization of the Colleges and Universities Act, R.S.O. 1980, chapter 272, S.5; R.R.O. 1980, Regulation 640.  The information is used for the educational, administrative and statistical purposes of the College and/or ministries and agencies of the Government of Ontario and the Government of Canada.  The College publishes the names of students who graduate and/or achieve academic excellence.  Access to specific client information is restricted to clients themselves and to others upon receipt by the College of written permission from the client to release the information.

NOTIFICATION OF DISCLOSURE OF PERSONAL INFORMATION TO STATISTICS CANADA

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Statistics Canada is the national statistical agency.  As such, Statistics Canada carries out hundreds of surveys each year on a wide range of matters, including education.

It is essential to be able to follow students across time and institutions to understand, for example, the factors affecting enrolment demand at post-secondary institutions.  The increased emphasis on accountability for public investment means that it is also important to understand outcomes.  In order to carry out such studies, Statistics Canada asks all colleges and universities to provide data on students and graduates.  Institutions collect and provide to Statistics Canada student identification information (student's name, student ID number, Social Insurance Number), student contact information (address and telephone number), student demographic characteristics, enrolment information, previous education, and labour force activity.

The Federal Statistics Act provides the legal authority for Statistics Canada to obtain access to personal information held by educational institutions. The information may be used only for statistical purposes, and the confidentiality provisions of the Statistics Act prevent the information from being released in any way that would identify a student.

Students who do not wish to have their information used are able to ask Statistics Canada to remove their identification and contact information from the national database.

Further information on the use of this information can be obtained from Statistics Canada's website: statcan.ca or by writing to the Post Secondary Section, Centre for Education Statistics, 17th Floor, R.H. Coates Building, Tunney's Pasture, Ottawa, K1A 0T6.


HARMONIZED SALES TAX (HST)

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The Harmonized Sales Tax is included in course fees (where applicable).

GRADES SERVICES

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Grades usually become available five business days following the end of each course.

Students may obtain their grades using ACSIS (Algonquin College Student Information System).  Log into ACSIS. You will be prompted to identify yourself by entering your student number and password (or date of birth if you have not yet changed your password).  Grades can be printed (displaying student number and student name) by selecting the grades option and appropriate term on the toolbar once you have successfully accessed the system.

 The Registrar's Office mails Term Grade Reports to print-based Distance Education courses.  If you require an official Term Grade Report, please contact the Registration Office at (613) 735-4700 ext 2735 to request it.


LATE REGISTRATION

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Late registration into a course section will normally be allowed up to the end of  the second scheduled class. There may be exceptions where, for some particular courses, late registration is not permitted.

PLAR - PRIOR LEARNING ASSESSMENT AND RECOGNITION

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Get the credit you deserve for life and work experience.  You have gained valuable knowledge and skill in the workplace and in your personal life.  Algonquin College has a process in place called Prior Learning Assessment and Recognition that can help you gain course credits in your program of study.

Your learning is assessed on a course-by-course basis and may involve writing a challenge exam, demonstrating a skill and/or submitting a portfolio with samples of your work.  The steps are as follows:

1.  Identify which program of study interests you.
2.  Pick out the courses that you believe you could challenge.
3.  Request copies of detailed course outlines.
4.  Discuss options with PLAR staff who will guide you through the process.

For additional information, please call 613-735-4700 ext. 2756.


RESPONSIBILITY OF STUDENT

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Students responsibilities:

  • Ensure that prerequisites are met
  • Ensure that course registration is correct
  • Understand the Refund Policies.  (Refer to the reverse side of your timetable)
  • Understand Withdrawal and Transfer Policies
  • Understand the "Academic Penalty Withdrawal Date" reflected on your timetable *
  • Understand the requirements to audit a course
  • Verify transcript.  (Contact the Registrar's Office immediately if you have any questions)
  • Request Certificate/Diploma upon completion of the final course in the program.
  • Request audit status at time of registration.
  • Access timetable via ACSIS 

*The Academic Penalty Withdrawal Date refers to the last date to withdraw from a course section without academic penalty.  Failure to do so will result in an "F" (failure) on your academic record (transcript).  Please note this is not the refund date).


STATUTORY HOLIDAYS

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Please note that classes will not be held on the following days:


Family Day (Third Monday in February)
/ February 20, 2017


 


TERMS GRADES REPORTS

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Refer to Grades Services section.


TIMETABLES

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Access your timetable online through ACSIS (Algonquin College Student Information System).  You will be prompted to identify yourself by entering your student number and password (or date of birth if you have not yet changed your password).  Your timetable for the current term can be displayed by selecting the timetable option on the toolbar.  If registering before the start of the term, you should select the correct term to view your timetable.


TRANSFER TO ALTERNATE COURSE SECTION

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Requests to transfer from one course/section to another, in the same term, must be communicated to the Registrar's Office. This may be done in writing, by fax, by phone or in person. Transfers must satisfy two conditions: (a) the transfer date is prior to the refund date for the course from which you wish to transfer, and (b) the transfer date is prior to the second scheduled class for the course into which you wish to transfer (restrictions for late registration may apply).

WITHDRAWALS

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 If you decide to withdraw from a course, you must communicate this to the Registrar's Office.  This may be in writing, by fax, by phone or in person.  A substitute cannot take your place in class without proper registration.  Failure to attend and/or stop payment does not constitute a withdrawal.  Please refer to the Refund Policy for information on refunds.  The Refund Policy is printed on the reverse side of your timetable.

Last Day to Withdraw from a Course Without Academic Penalty:
Please check your timetable for the specific academic penalty withdrawal date for each course.  Students withdrawing from a course, after the refund date, must communicate this to the Registrar's Office before the two-thirds point of scheduled classes.  Failure to do so will result in an "F" (Failure) on your academic record.


FEES, POLICIES AND PROCEDURES

DISTANCE EDUCATION INFORMATION TECHNOLOGY FEE

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Most students studying on-line courses are subject to a mandatory IT service fee of $50.00. This will be included in the course fees. Students pay this fee for each on-line course in which they register.

FINANCIAL ASSISTANCE

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Clients receiving financial assistance through Financial Aid must have made the necessary arrangements before registering for a course.

INFORMATION TECHNOLOGY FEE

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Part-time students will pay $35.00 per term when registered in courses subject to the IT protocol.  This will be included in course fees subject to the IT protocol.  Students registered in more than one course will pay the IT Fee only once per term.  Eligible students will be provided with a network account, modem account, e-mail address, Internet access and two (2) megabytes of disk storage space.  Students in courses that are not IT applicable can pay $35.00 per term to obtain access.

Note: IT accounts are deleted at the end of each term.


INTERNATIONAL STUDENTS

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Students permitted by Citizenship and Immigration Canada to attend classes on a part-time basis may be assessed, in addition to other applicable fees, a premium of $16.46 per course hour, depending on visa status. Health Insurance is included in the fees only for International Students registered in full-time programs. All other International Students are strongly advised to obtain health insurance for the duration of their stay in Canada. Students are to self-identify and will be assessed International Fees.

MATERIAL FEES

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Material fees, for materials and/or supplies retained by the student, are included in the course fee where applicable. Full-time and part-time program students who take a School of Part-time Studies course as part of their course load are responsible for applicable material fees. These fees are not eligible for Income Tax credit.

SERVICE FEE

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Your course fee will include a service fee of $1.25 per course hour to cover the cost of providing additional services to Centre for Personal and Professional Development students.

SPONSORSHIP

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Clients wishing to register in a course and have the course fees paid by a sponsoring agency, their employer, or a government department, must present an official letter of authorization from their sponsor to the Registrar's Office at the time of registration. It must be on company letterhead and include the company name, address and telephone number. This is where the invoice will be sent. Please include the name of the sponsored student, course(s) to be registered, date of birth, and student number if possible. Students are responsible for any fees not covered by the sponsor. Timetables will be issued only to the students once registration has been processed.

Employers and individuals may also qualify for the Canada Ontario Job Grant.  Please read eligibility information and contact Community Employment Services prior to registering to confirm whether or not the grant is applicable to your situation.

STUDENT CENTRE BUILDING FEE

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A Student Centre Building Fee of $0.05 per course hour is assessed on all Centre for Personal and Professional Development courses. Inquiries are to be directed to the Registration office 613-735-4700 ext . 2735.

T2202A'S

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In early February, official tuition tax receipts (T2202A) will be available online via ACSIS, for qualifying programs and courses taken during the preceding calendar year.   NOTE:   Since the College no longer prints and  mails T2202A's, it is the student's responsibility to print a copy via ACSIS .  It is not necessary to include a T2202A with your income tax claim.  It will be required to validate a claim if you are audited. A T2202A is issued to the student. If a student is sponsored, the College issues a T2202A to the student and the sponsor will issue a T4A for the amount paid on the student's behalf. The student must claim the sponsored amount as income and can claim the tuition credit or allocate it to a parent/guardian if applicable.

For more information please check the Government of Canada's Web site at cra-arc.gc.ca